# Posted App Help Center

> Hi there👋, how can we help?

## What is Posted?

- [Signing Up to the Platform & Creating an Account](https://help.postedapp.com/en/articles/10425747-signing-up-to-the-platform-creating-an-account.md): Getting started with Posted is quick and easy. Follow these steps to create your account and begin exploring the platform:
- [What is Posted?](https://help.postedapp.com/en/articles/10425738-what-is-posted.md): Overview of Posted, its purpose, and benefits for brands and creators.

## Getting Started on Posted

- [Building Momentum: What to Expect Early On](https://help.postedapp.com/en/articles/11133007-building-momentum-what-to-expect-early-on.md): Submissions start slow—but that’s a good sign. Here’s why momentum builds over time.
- [How to Find Winning Videos That Scale](https://help.postedapp.com/en/articles/11133061-how-to-find-winning-videos-that-scale.md): You don’t need every video to win—just one great one to change everything.
- [How to Get Better Results: Stay Involved](https://help.postedapp.com/en/articles/11133071-how-to-get-better-results-stay-involved.md): Great content doesn’t happen by luck—your input shapes the outcome.
- [Focus on Relevance, Not Virality](https://help.postedapp.com/en/articles/11133084-focus-on-relevance-not-virality.md): Not every product will go viral—and that’s okay. Here’s how to set the right goals for your content.
- [How to Get Better Content from Creators](https://help.postedapp.com/en/articles/11133094-how-to-get-better-content-from-creators.md): Want higher-quality submissions? It starts with a clear brief, not chasing perfection.
- [How Contests Help You Find Winning Content](https://help.postedapp.com/en/articles/11133112-how-contests-help-you-find-winning-content.md): Run contests to test what works, collect real content, and scale your top performers.
- [Launch a Deal, Get Content Fast](https://help.postedapp.com/en/articles/11133122-launch-a-deal-get-content-fast.md): Deals are quick, low-risk, and fully in your control. Here’s how to get started and see results.

## Platform Features

- [Creator Contests](https://help.postedapp.com/en/articles/10425782-creator-contests.md): Insight into Posted's creator contests, how they work, and their benefits for brands.
- [Creator Deals](https://help.postedapp.com/en/articles/14432130-creator-deals.md): Insight into Posted's creator deals, how they work, and their benefits for brands.
- [CPM Deals](https://help.postedapp.com/en/articles/14691083-cpm-deals.md): Insight into Posted's CPM deals, how they work, and their benefits for brands.
- [Contests vs Deals vs CPM Deals: Which One Should You Use?](https://help.postedapp.com/en/articles/14691002-contests-vs-deals-vs-cpm-deals-which-one-should-you-use.md): Posted offers three ways to work with creators. Here's how to choose the right one for your goals.
- [AI Brief Builder](https://help.postedapp.com/en/articles/14690784-ai-brief-builder.md): Let our AI write your brief — based on viral concepts and fine-tuned for your brand.
- [Find Creators](https://help.postedapp.com/en/articles/14690833-find-creators.md): Browse our network of creators and invite them directly to your campaigns.

## Running a CPM Campaign

- [1. Introducing CPM Deals](https://help.postedapp.com/en/articles/14691242-1-introducing-cpm-deals.md): Scale your content with performance-based creator partnerships — pay for results, not promises.
- [2. Create Your CPM Deal](https://help.postedapp.com/en/articles/14691250-2-create-your-cpm-deal.md): Set up your CPM deal basics to attract the right creators.
- [3. Build Your CPM Brief](https://help.postedapp.com/en/articles/14691265-3-build-your-cpm-brief.md): A great brief leads to great content. With CPM deals, your brief controls what gets approved — so clarity is everything.
- [4. Assets & Links](https://help.postedapp.com/en/articles/14691275-4-assets-links.md): Give creators the resources they need to produce on-brand content.
- [5. CPM Setup](https://help.postedapp.com/en/articles/14691320-5-cpm-setup.md): Set your flat rate, CPM rate, and daily budget to control costs and attract creators.
- [6. Your CPM Deal Is Live](https://help.postedapp.com/en/articles/14691360-6-your-cpm-deal-is-live.md): Monitor performance, invite creators, and optimize your deal for better results.

## Running a Deal

- [1. Introducing Deals](https://help.postedapp.com/en/articles/14808387-1-introducing-deals.md): Get custom creator content with full control — review everything before you spend a dime.
- [2. Create Your Deal](https://help.postedapp.com/en/articles/14808399-2-create-your-deal.md): Set up your deal basics to attract the right creators.
- [3. Build Your Deal Brief](https://help.postedapp.com/en/articles/14808415-3-build-your-deal-brief.md): A great brief leads to great content. Give creators clear direction and set them up for success.
- [4. Assets & Resources](https://help.postedapp.com/en/articles/14808424-4-assets-resources.md): Give creators the tools they need to produce high-quality, on-brand content.
- [5. Your Deal Is Live](https://help.postedapp.com/en/articles/14808442-5-your-deal-is-live.md): Review submissions, leave feedback, and grow better content over time by staying active.

## Running a Contest

- [1. Introducing Contests](https://help.postedapp.com/en/articles/14808460-1-introducing-contests.md): Run a contest to generate massive reach, test content at scale, and find your winning videos.
- [2. Create Your Contest](https://help.postedapp.com/en/articles/14808474-2-create-your-contest.md): Set up your contest basics to attract the right creators.
- [3. Build Your Contest Brief](https://help.postedapp.com/en/articles/14808484-3-build-your-contest-brief.md): A great brief leads to great content. Give creators clear direction and set them up for success.
- [4. Contest Assets & Links](https://help.postedapp.com/en/articles/14808492-4-contest-assets-links.md): Give creators the tools they need to produce high-quality, on-brand content.
- [5. Setting Up the Prize Pool](https://help.postedapp.com/en/articles/14808503-5-setting-up-the-prize-pool.md): Create an effective prize pool to maximize participation and attract high-quality creators.
- [6. Pending Approval](https://help.postedapp.com/en/articles/14808512-6-pending-approval.md): Your contest is submitted — here's what happens next.
- [7. Leaderboard and Submission Management](https://help.postedapp.com/en/articles/14808520-7-leaderboard-and-submission-management.md): Track performance, review content, and optimize your contest for the best results.
- [8. After Your Contest Ends](https://help.postedapp.com/en/articles/14808531-8-after-your-contest-ends.md): Your contest is complete — here's what you walk away with.

## Frequently Asked Questions

- [What’s the Best Budget to Start With on Posted?](https://help.postedapp.com/en/articles/10956274-what-s-the-best-budget-to-start-with-on-posted.md): Start Small or Go Big — How to Choose the Right Budget for Your First Campaign
- [What If My Contest Only Gets a Few Submissions?](https://help.postedapp.com/en/articles/10956293-what-if-my-contest-only-gets-a-few-submissions.md): How to Maximize Participation and Views on Your Posted Contest
- [How Do I Make Sure I Get the Right Type of Content?](https://help.postedapp.com/en/articles/10956316-how-do-i-make-sure-i-get-the-right-type-of-content.md): Reverse-Engineer What Works — Then Guide Creators with a Clear, Simple Brief
- [How Can I Use Contest Content for Paid Ads?](https://help.postedapp.com/en/articles/10956872-how-can-i-use-contest-content-for-paid-ads.md): Gamify Content Creation, Then Supercharge It with Paid Ads
- [How Can I Know Posted Will Work Before Spending Money?](https://help.postedapp.com/en/articles/10956881-how-can-i-know-posted-will-work-before-spending-money.md): Why Posted Is the Lowest-Risk Way to Test Creator Content for Your Brand
- [How Are Creators Vetted on Posted?](https://help.postedapp.com/en/articles/10956888-how-are-creators-vetted-on-posted.md): Ensuring Quality Content: How Posted Maintains a High Standard
- [Do I Need to Manually Contact Creators?](https://help.postedapp.com/en/articles/10956900-do-i-need-to-manually-contact-creators.md): No DMs, No Outreach — Posted Handles Creator Participation for You
- [Can Posted Replace My In-House Content or Influencer Team?](https://help.postedapp.com/en/articles/10956910-can-posted-replace-my-in-house-content-or-influencer-team.md): Why Posted Is a Smarter, Performance-Driven Alternative to Traditional Creator Marketing
- [Can Posted Guarantee Conversions?](https://help.postedapp.com/en/articles/10956916-can-posted-guarantee-conversions.md): Great Content Drives Attention — But Conversion Starts with Your Business
- [Can I Work with Creators After the Contest?](https://help.postedapp.com/en/articles/10956926-can-i-work-with-creators-after-the-contest.md): From Contest to Creator Partnerships — How Posted Helps You Build Long-Term Relationships
- [Are Posted Creators Experienced Enough for My Brand?](https://help.postedapp.com/en/articles/10956930-are-posted-creators-experienced-enough-for-my-brand.md): 10,000+ Creators Across Every Niche — Guided by Your Brief, Aligned to Your Brand
- [Can I Add Team Members?](https://help.postedapp.com/en/articles/13455657-can-i-add-team-members.md): Yes — you can invite team members to your Posted brand account as Admins or Members, each with their own permission level. Here's how to invite, manage, and remove them.
- [Invalid Link Error](https://help.postedapp.com/en/articles/13455665-invalid-link-error.md)
- [Can I use Posted when I have a physical product?](https://help.postedapp.com/en/articles/13455681-can-i-use-posted-when-i-have-a-physical-product.md)
- [How Does Posted Track Views and Makes Sure They're Real?](https://help.postedapp.com/en/articles/15193342-how-does-posted-track-views-and-makes-sure-they-re-real.md): We only count views that are genuinely earned. Here's how it works:
- [Your Brief Controls the Quality of Your Content](https://help.postedapp.com/en/articles/15361890-your-brief-controls-the-quality-of-your-content.md): The brief is your most powerful tool. Use it.

## Legal and Privacy

- [Terms of Use](https://help.postedapp.com/en/articles/10425785-terms-of-use.md)
- [Privacy Policy](https://help.postedapp.com/en/articles/10425786-privacy-policy.md)

## Account Details

- [Profile Information](https://help.postedapp.com/en/articles/10425789-profile-information.md): Instructions for reviewing and updating your profile information.
- [Change Password](https://help.postedapp.com/en/articles/10425790-change-password.md): Steps to securely update your password on the Posted platform.
- [Change Email Address](https://help.postedapp.com/en/articles/10425792-change-email-address.md): Guide to updating your email address on the Posted platform securely.
- [How do I delete my Brand account?](https://help.postedapp.com/en/articles/13455641-how-do-i-delete-my-brand-account.md): Guidance on how you can delete your Posted account
- [I did not Receive the Verification Email](https://help.postedapp.com/en/articles/13455651-i-did-not-receive-the-verification-email.md): Guidance on what to do when you have not received your verification Email
- [My Brand Overview](https://help.postedapp.com/en/articles/14690938-my-brand-overview.md): Your central hub for managing your brand profile, payments, and account activity.

## Payment and Pricing

- [Subscription Plan and Pricing Models](https://help.postedapp.com/en/articles/10425775-subscription-plan-and-pricing-models.md): How Posted pricing works, from free access to Deals, CPM Deals, and contests.
- [Invoices](https://help.postedapp.com/en/articles/10425777-invoices.md): Download invoices for your Posted activity directly from your dashboard.
- [Update Your Payment Method](https://help.postedapp.com/en/articles/10425778-update-your-payment-method.md): Steps to update, view, or cancel your subscription and payment method through Posted's settings.
- [Start Your 21-Day Free Trial with Posted](https://help.postedapp.com/en/articles/11137190-start-your-21-day-free-trial-with-posted.md): Get your first user-generated creatives live without upfront investment. Explore all features of Posted free for 21 days.
- [Manage Your Subscription](https://help.postedapp.com/en/articles/14432384-manage-your-subscription.md): Steps to view or cancel your subscription through Posted's settings.

## Submission Errors

- [Video Restrictions after Posting](https://help.postedapp.com/en/articles/12758128-video-restrictions-after-posting.md): Content Restrictions: How They Work and How to Avoid Them